Welcome to Sano Orthopedics
Thank you for choosing Sano Orthopedics. Originally a Latin word, Sano means: healthy, wholesome, intact.
Our focus is on returning you to health and our vision is a healthier community.
We have 5 office locations. We also offer ortho & urgent care clinics in Lee’s Summit and Leawood.
LEE'S SUMMIT, MO
421 S. Maple
Garnett, KS 66032
Located inside Saint Luke’s Anderson County Hospital
ORTHO & SPORTS URGENT CARE
If your pain worsens and you need to be seen immediately, we have an orthopedic urgent care walk-in clinic in Lee’s Summit and Leawood. Both accept walk-ins or you can book online. Open Monday – Friday, 8am – 5pm.
Learn more about our Ortho & Sports Urgent Care
CONFIRM YOUR APPOINTMENT
You will receive an appointment reminder via SMS 2-3 business days prior to your appointment; please confirm your visit by responding Yes/No to the text.
If you need to reschedule, please text our office by clicking here. Please provide 24-hours notice, if you need to cancel or reschedule. For more information on our No Show & Late Policy or any of our practice policies, click here.
WHAT TO BRING TO YOUR APPOINTMENT
Imaging disks, if applicable
Workers' compensation forms, if your injury is work-related
Your insurance card and license/photo ID
Electronic Office for Efficient Communication
For the fastest response, please message us using our secure HIPAA-compliant SMS tool. For medical questions, form requests, or to reschedule or schedule your appointment, send us a text message and we will promptly get back to you.
We also send paperless statements so you can easily pay your statement online.
Lastly, we use digital assistants during your visit, so that our care team can focus on you during your appointment.
FREQUENTLY ASKED QUESTIONS
WHAT IS YOUR NO-SHOW / LATE POLICY?
Missing or arriving late for appointments without advance notice can cause delays for other patients. As a courtesy, we ask you to contact us 24 hours in advance if you will not be able to keep your scheduled appointment date and time. Missed orthopedic appointments may be charged a $50 “no show” fee. This fee will be posted to your account. Extensive or excessive tardiness may result in discharge from the practice.
HOW DO I RESCHEDULE?
You can now text our office! Text 816-338-7144 or send us a message here.
You can always call our office to reschedule at 816-525-2840.
DO YOU TAKE MY INSURANCE?
For any questions about insurance, please call our billing department at 816-525-2840, option 3. You can also text us at 816-338-7144.
If you want to understand your out-of-pocket or coverage, we also encourage you to call your insurance for the most up-to-date and accurate information. Please note the legal name of our practice is Advanced Orthopedics and Sports Medicine.
WHAT IF I HAD IMAGING DONE AT ANOTHER FACILITY?
If you had any x-rays or imaging tests administered at an HCA facility (excluding Care Now), Saint Luke’s facility, Diagnostic Imaging Center, Premier Imaging, Encompass, or Element, we can access the imaging. If it is not one of these listed or approved when making your appointment, please bring a copy of your images on a disc to your appointment. You can also upload the images using the secure link below, which will give us access to your imaging.
WHAT IF I NEED A RIDE TO MY APPOINTMENT?
Please note that this is not a service Sano can provide, but we have some local resources you can contact requesting assistance.
Wheelchair Accessible Community Transportation Services
Assisted Transportation – Phone: (913) 262-5190
Secure Transport – Phone: (816) 350-1800 – HOURS: 4 am to 8:00 pm – 7 days week.
Medi Coach Transportation – (913) 548-1306
Wellness Medical Transportation – (913) 270-4210
Kansas City Transportation Group – (816) 471-1234
Ride Freedom Transit – (913) 927-0047
United Medical Transport of Kansas – (417) 622-6932
Express Medical Transportation – Independence – (816) 503-6545
Catch a ride – in Johnson County for over 60. – 913-715-8800 – Johnson Co. Aging 3–5-day advance needed.
Patient Surveys and PROMs
Your feedback is important to us. We use your feedback to improve and to know what you liked about your experience with us. Occasionally, we will send you surveys about your visit and we appreciate your response.
For surgical patients, we will send you surveys to collect data on your recovery. These are called “Patient Reported Outcome Measures” and they tell us how your injury and recovery is affecting your life. Your answers to standardized questions allow us to discuss your recovery in terms that are important to you.