patient resources



Communicate with our team securely and confidentially with a text. You can request medication refills, request an appointment or reschedule existing appointments, need a form completed and questions about your bill can all be handled using our secure text messaging platform.

When you get a text message from us, just click the link, confirm your birthday, and start texting.

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Contact Us

We have several ways you can get in touch.

Call Us  at 816-525-2840
Fax Us  at 816-525-2841
Text at 816-551-2339
Message Us


Sano has partnered with Record Quest to ensure accurate and timely processing of medical record requests. Please submit your request electronically using the link below. Have your driver’s license or government ID ready. Please allow 48 business hours for your request to be processed.


Please complete our medical release form. Fax the completed form for 816-525-2841 or text it to 816-551-2339.


If you prefer to fill out paper forms for your upcoming visit, please download the form and bring it with you to your appointment.

You can also complete your forms on a desktop computer at https://patient.klara.com/.


We know you have many choices when it comes to your health, and we appreciate the opportunity to care for you. Please review our policies: No Show & Late Policy, Financial Policy, Privacy Policy, and FMLA/STD Policy.


  • A copy of your insurance card and driver’s license
  • Copies of Xray, MRI, &/or CT scans, if applicable
  • Physician referral form if required by insurance
  • Co-pay
  • Worker’s compensation forms if your injury is work-related
Community Resources

Please find some local community resources for obtaining rides to your appointment. Please note this is not a Sano service, but local resources for you to contact.

Wheelchair Accessible Community Transportation Services

Assisted Transportation – Phone: (913) 262-5190

Secure Transport – Phone: (816) 350-1800 – HOURS:  4 am to 8:00 pm – 7 days week.

Medi Coach Transportation – (913) 548-1306

Wellness Medical Transportation – (913) 270-4210

Kansas City Transportation Group –  (816) 471-1234

Ride Freedom Transit –  (913) 927-0047

United Medical Transport of Kansas –  (417) 622-6932

Express Medical Transportation – Independence – (816) 503-6545

Catch a ride – in Johnson County for over 60. – 913-715-8800 – Johnson Co. Aging 3–5-day advance needed.

patient portal

For most questions, please text us at 816-551-2339. If you want to login to our patient portal, please click the link below.

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