MEDICAL QUESTIONS
Communicate with our team securely and confidentially with a text. You can request medication refills, request an appointment or reschedule existing appointments, need a form completed and questions about your bill can all be handled using our secure text messaging platform.
When you get a text message from us, just click the link, confirm your birthday, and start texting.
Contact Us
We have several ways you can get in touch.
Call Us at 816-525-2840
Fax Us at 816-525-2841
Text at 816-551-2339
Message Us
MEDICAL RECORDS
Sano has partnered with Record Quest to ensure accurate and timely processing of medical record requests. Please submit your request electronically using the link below. Have your driver’s license or government ID ready. Please allow 48 business hours for your request to be processed.
RELEASE OF INFORMATION
Please complete our medical release form. Fax the completed form for 816-525-2841 or text it to 816-551-2339.
PATIENT FORMS
If you prefer to fill out paper forms for your upcoming visit, please download the form and bring it with you to your appointment.
You can also complete your forms on a desktop computer at https://patient.klara.com/.
SANO POLICIES
We know you have many choices when it comes to your health, and we appreciate the opportunity to care for you. Please review our policies: No Show & Late Policy, Financial Policy, Privacy Policy, and FMLA/STD Policy.
APPOINTMENT CHECKLIST
- A copy of your insurance card and driver’s license
- Copies of Xray, MRI, &/or CT scans, if applicable
- Physician referral form if required by insurance
- Co-pay
- Worker’s compensation forms if your injury is work-related
Community Resources
Please find some local community resources for obtaining rides to your appointment. Please note this is not a Sano service, but local resources for you to contact.
Wheelchair Accessible Community Transportation Services
Assisted Transportation – Phone: (913) 262-5190
Secure Transport – Phone: (816) 350-1800 – HOURS: 4 am to 8:00 pm – 7 days week.
Medi Coach Transportation – (913) 548-1306
Wellness Medical Transportation – (913) 270-4210
Kansas City Transportation Group – (816) 471-1234
Ride Freedom Transit – (913) 927-0047
United Medical Transport of Kansas – (417) 622-6932
Express Medical Transportation – Independence – (816) 503-6545
Catch a ride – in Johnson County for over 60. – 913-715-8800 – Johnson Co. Aging 3–5-day advance needed.
patient portal
For most questions, please text us at 816-551-2339. If you want to login to our patient portal, please click the link below.